PRIVACY POLICY

Cancellation Policy

We understand that travel plans may change. The following cancellation policy applies to bookings made through FlyBix.

1. Cancellation Requests

All cancellation requests must be submitted through:

  • Phone
  • Email
  • Customer Support

A cancellation request is considered received only after written confirmation from FlyBix.

2. Airline Rules Apply

Every airline has its own cancellation policy. Cancellation fees vary based on:

  • Airline
  • Fare type
  • Route
  • Time remaining before departure

3. FlyBix Service Fee

In addition to airline penalties, FlyBix may charge an administrative service fee for processing cancellations where permitted by applicable law.

4. Partially Used Tickets

Refunds for partially used tickets, if allowed, are calculated solely by the airline according to fare rules.

5. No-Show

Failure to board your flight without prior cancellation may result in:

  • 100% cancellation charges
  • Loss of ticket value
  • Loss of taxes where applicable

6. Group Bookings

Group bookings may have separate cancellation terms provided at the time of booking.

7. Charter and Special Fares

Charter flights, consolidator fares, promotional fares, and special discounted tickets are generally non-refundable and non-changeable.

8. Force Majeure

FlyBix is not responsible for cancellations or losses arising from events beyond its control, including:

  • Weather
  • Natural disasters
  • Government restrictions
  • Airport closures
  • Pandemics
  • Airline operational issues
  • Civil unrest

9. Airline Schedule Changes

If an airline changes or cancels your itinerary, FlyBix will assist in obtaining the options offered by the airline, including rebooking or refund where available.

10. Contact

For cancellation assistance, contact:

FlyBix Customer Support